Limited Warranty:
Note:
Please contact as soon as any concerns or technical difficulties arise for assistance or eventual consideration for a return. We will respond as soon as possible and will work with you to resolve the issues in a timely manner and efficiently. We are here to help you and your satisfaction is our goal. A good communication flow will allow us to help you faster and better. If a unit has been damaged during shipping, we will need to work together with buyer in providing information for the claim with carrier, if there is no response from buyer’s part, we cannot become liable for shipping company’s mishandling. Please inspect the box for damage and sink immediately. If damage is found it need to be returned to Carrier if the driver is still at your location or reported as soon as possible. Please feel free to contact us if needed. No returns will be accepted if failure to read and follow the Quick Start Guide before using the unit, and an RGA has been previously granted.
Limited warranty:
Mobile Sinks LLC hereby warrants this product to be free of material defects in materials and workmanship when set up and operated according to our installation and operating instructions. This Limited Warranty extends to the original purchaser. There are no warranties, express or implied, made or given other than what is contained in this Limited Warranty.
Except as expressly set forth herein, THERE ARE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ANY GOODS SOLD HEREUNDER. BUYER’S EXCLUSIVE REMEDY IS LIMITED TO REPAIR OR REPLACEMENT OF THE GOODS SOLD, AT MOBILE SINKS LLC’S DISCRETION. MOBILE SINKS LLC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
THIS PRODUCT IS NOT INTENDED TO BE USED BY CHILDREN UNLESS SUPERVISED AT ALL TIMES BY AN ADULT.
Period of Coverage:
- 6 months on Defects.
This limited warranty is void if the unit is not set up exactly as instructed by following step by step the Quick Set Up Guide, if the unit is exposed to freezing temperatures and/or if there is any modification of any type to the original configuration of the unit and / or its operation.
Owner is responsible for all other costs incidental to repair such as labor, shipping, delivery and permits. Proof of purchase is always required. Products repaired will be covered under this Limited Warranty for the remainder of term of the original purchase.
This Limited Warranty becomes null and void if any of the following are determined to be a contributing factor to the failure of the product:
- Abuse, misuse, alteration, neglect or misapplication;
- Improper or inadequate maintenance;
- Inadequate water quality;
- Installation in a corrosive or otherwise destructive environment;
- Freeze Damage;
- Scale buildup;
- High gas or water pressure due to failure to follow instructions and care guide;
- Acts of force majeure
This Product is not to be used under wet environment conditions nor to be left outdoors.
Shipping Related Costs:
Within the first 14 days of purchase, Mobile Sinks LLC will cover all ground shipping costs for warranty related issues, excluding AK, HI, Canada, and any location outside of the continental US. After the first 45 days of purchase, Mobile Sinks LLC will cover all shipping costs to the customer for warranty related issues, excluding AK, HI, Canada, and any location outside of the continental US. After the first 45 days of purchase, the customer is responsible for all shipping to Mobile Sinks LLC, regardless of reason or circumstance. The method for warranty related shipping will be Ground.
Customers in AK, HI, Canada, and any location outside of the continental US, will be responsible for all shipping costs, regardless of reason or circumstance.
All shipments of any type of product coming to Mobile Sinks LLC for any reason must have an RGA for any repairs to be made. Please contact us to obtain an RGA number prior to shipping anything to Mobile Sinks LLC. Failure to do so could result in loss of product. Mobile Sinks LLC will not be able to be responsible for replacement due to loss or damage if all steps are not properly followed.